Ottawa Construction Association

CST: Coaching Skills for Supervisors

Upcoming Sessions
There are currently no upcoming sessions scheduled for this course
Course Duration

The course duration is approximately 6.5 hours


OCA Members: $250.00
Non-Members: $350.00


About Construction Supervisor Training (CST):

CST puts an emphasis on practical knowledge, providing participants with the skills and resources needed to excel at new challenges on the job site. This comprehensive program provides it all and is delivered in manageable segments by Subject Matter Experts.

CST is comprised of 8 Modules:

Modules may be taken in any order. Upon completing all 8 modules you will be able to register for the CST program graduation ceremony where you will be presented with a Construction Supervisor Training (ICI) Certificate of Achievement.

Individuals are free to take any Construction Supervisor Training module without pursuing the Certificate.

Coaching Skills for Supervisors:

Coaching is a key skill for supervisors who want to involve employees as much as possible in their own performance management.  Coaching gives supervisors the skills to reinforce good performance and address poor performance. Coaching is tough on the problem but not tough on the person and that is why it works.

Coaching Skills for Supervisors will help you build the skills you need to effectively coach others regardless of the circumstance, the time you have available, the employee or the performance. This course will allow you to consider how to apply those skills in construction. Supervision can be challenging and coaching allows you to place the responsibility where the responsibility lies, with the employee.

With this 6 hour module you will be provided with lunch and you will earn 1 Gold Seal Credit.


  • A definition of coaching
  • The differences between coaching, mentoring and performance counselling
  • The activities of a coach
  • The qualities of a coach
  • The benefits of coaching
  • The essential skills you need to coach others
  • How to define performance by identifying behaviours
  • How to coach good performance
  • How to coach performance shortfalls
  • A coaching model that will help you address poor performance
  • How to deal with defensive behaviours
  • How to build your coaching competencies through practice opportunities


Upcoming Sessions
There are currently no upcoming sessions scheduled for this course