Ottawa Construction Association

CST: Oh Crap, I

Sep 13
DATE: September 13 , 2019 TIME: 9:00 am DURATION: 3.5 hours LOCATION: Ottawa Construction Association, 9 Antares Drive, Ottawa, ON. OCA Member Price: $150.00 Non-Member Price: $225.00 Spaces available: 9



About Construction Supervisor Training (CST):

CST puts an emphasis on practical knowledge, providing participants with the skills and resources needed to excel at new challenges on the job site. This comprehensive program provides it all and is delivered in

CST is comprised of 9 Modules:

1.    Oh Crap, I'm A Supervisor   
2.    Effective Meetings & Delegation
3.    Ethics & Integrity in Construction   
4.    Conflict Resolution
5.   Great Communicators Make Great Supervisors
6.    Human Resources Practices
7.    Coaching Skills for Supervisors
8.   Building High Performance Teams
9.    IHSA Basics of Supervising   

Oh Crap, I'm a Supervisor is the perfect starting point of the Certificate Program. All other modules may be taken in any order. After completing all 9 modules you can request to receive the Construction Supervisor Training (ICI) 

A Graduation ceremony will be held annually to recognize those who complete the Certificate Program. 

Individuals are free to take any Construction Supervisor Training module without pursuing the Certificate of Achievement.

Oh Crap, I'm a Supervisor Description

As a Supervisor, you have the opportunity to be the cornerstone of your company's success. Your role is much more than overseeing the work of a construction crew. It involves managing unique people in unique situations. This course will challenge you to become more than simply the boss; it will challenge you to become an authentic leader.

Oh Crap, I'm a Supervisor will help you establish yourself as an effective Supervisor by introducing you to leadership principles necessary to your role, and defining qualities and strategies to expedite your success as a leader in construction.  This course will also highlight some of the challenges Supervisors encounter to ensure you are better equipped on the job site.

This 3.5 hour module provides you with coffee, snacks, a CST certificate program folder in which you can organize and store the entire CST program and a course certificate worth ½ a Gold Seal Credit.


  • What a Supervisor Is… And is Not
    • Leadership is a decision, not a position
    • Your job is to facilitate, structure and plan the work of others
    • It's NOT about doing the work anymore
    • You will be held responsible for everything
    • You have amazing power to do good
    • What got you here won't work anymore
  • What a Leader Knows
    • Effective leaders vs mediocre ones
    • Good decision making
    • Successful problem finding
    • Effective opportunity finding
    • Leadership style
  • Truly Effective Leadership Strategies
    • Clarify performance expectations
    • Building rapport
    • Explaining your decision-making
    • Demonstrate fairness & integrity
    • Develop a lieutenant
  • The Challenges You Will Face
    • You will make mistakes
    • Leading former peers
    • Finding work-life balance
    • Thriving in a high-pressure environment
    • Surviving the loneliness of leadership

Instructor: Bruce Thomas, President RECL